Refund policy
Returns, Exchanges & Refunds
We accept returns and size exchanges on eligible items that meet the conditions below.
Refunds to Original Payment Method
Return requests for a refund to your original payment method must be submitted within 15 days of the delivery date.
A 10% restocking & handling fee will be deducted from your refund. ARYA will provide a prepaid return shipping label at no additional cost.
Original shipping charges are non-refundable.
Store Credit
Return requests for store credit must be submitted within 30 days of the delivery date.
A 10% restocking & handling fee will be deducted from the store credit amount. ARYA will provide a prepaid return shipping label at no additional cost.
Original shipping charges are non-refundable.
Return Shipping Window
Once your return request is approved and a prepaid return shipping label is provided, you have 10 days to drop off the package with the designated carrier.
The carrier acceptance or drop-off date will be used to determine whether your return was shipped within the required timeframe.
If the package is not dropped off within 10 days, the return request and provided shipping label will be void, and the return will no longer be accepted under that request.
Size Exchanges
We offer one complimentary size exchange per eligible item, subject to availability.
ARYA will provide a prepaid return shipping label and cover the shipping cost of sending the replacement size to you.
Once the exchange is approved and the return label is provided, you have 10 days to drop off the original item with the designated carrier.
If the item is not dropped off within 10 days, the exchange request and provided shipping label will be void.
Only the first size exchange is complimentary. Any additional exchange request may be treated as a return under our standard return policy.
Return Conditions & Inspection
All returned and exchanged items must be in their original, resalable condition. Items must be unworn, unwashed, unaltered, and returned with all original tags attached.
Items showing signs of wear or use, including stains, makeup, deodorant marks, fragrance, damage, alterations, or missing tags, may be ineligible for a refund, store credit, or exchange.
All returned items are inspected upon receipt. If an item does not meet our return conditions, ARYA reserves the right to decline the return or exchange.
If your return is declined, we will notify you by email. You will have 7 days from the date of notification to request that the item be shipped back to you. The customer is responsible for the cost of shipping a declined item back.
If we do not receive a response within 7 days, the item may no longer be available for return to you.
ARYA is not responsible for damage that occurs after delivery due to wear, improper care, or handling.
Refund Processing
Once your return has been received, inspected, and approved, refunds will be processed within 5–7 business days to your original payment method.
Please note that your bank or financial institution may require additional time for the refund to appear in your account after it has been processed by ARYA.
Final Sale
Clearance items and items marked Final Sale are not eligible for return, refund, store credit, or exchange.
Incorrect or Damaged Orders
If your order arrives damaged or you receive an incorrect item, please contact us at support@aryagolf.com as soon as possible.
The 10% restocking & handling fee will not apply to confirmed damaged or incorrect orders, and ARYA will cover the applicable return shipping costs.
Start a Return or Exchange
To start a return or size exchange, please contact us at:
Address Accuracy
Please review your shipping address carefully before completing your purchase. Customers are responsible for ensuring that all shipping information provided at checkout is complete and accurate.
If you notice an error after placing your order, please contact us immediately at support@aryagolf.com. We will do our best to make the requested update, but changes cannot be guaranteed once an order has entered processing or fulfillment.
Address errors resulting from information submitted at checkout, including addresses populated through autofill services such as Shop Pay or Apple Pay, are the customer’s responsibility.
ARYA is not responsible for orders shipped to an incorrect address provided by the customer at checkout.
Order Changes & Cancellations
If you need to change or cancel an order, please contact us as soon as possible at support@aryagolf.com.
Changes or cancellations may be possible before an order enters processing or fulfillment, but they are not guaranteed.
Once an order has entered processing or fulfillment, we may no longer be able to modify or cancel it.
ARYA is not responsible for change or cancellation requests that cannot be completed after the fulfillment process has begun.
Contact
ARYA Apparel LLC
Email: support@aryagolf.com
Website: www.aryagolf.com